Working with NHI brings an unparralled level of understanding and expertise to your organization. We pride ourselves on outperforming our competitors in each of the below skill sets:
Knowledge - NHI executives come from a rich background in affordable mulit-family acquisition, development, rehabilitation, and management. With nearly 70 years experience in the industry, our management team approaches risk management from the eyes of an owner. Our collective work experience provided an unmatched education to prepare us for habitational insurance. All members of our production team have actively been involved in origination, disposition, financing, rehabilitation, HUD approvals, REAC scoring, LIHTC syndication, tenant qualifications, 2530 approvals, to name a few. This has allowed us to understand all aspects of our client's daily operations and thusly all of the risks associated with this industry. Backed with this extensive knowledge, we are able to understand your needs, provide the right advice, and protect your portfolio.
Strength - NHI has developed strategic relationships with multiple highly rated national carriers based on strength, understanding, committment, and accountability. With our industry knowledge and our carrier's willingness to work together, we were able to educate and develop niche insurance programs that tailor coverages to the affordable housing industry. Through this process we have been able to shed many of the misconceptions associated with affordable housing and provide the broadest coverage at the most competitive price.
Consistency - By focusing on insuring affordable housing and its associated risks, NHI is at the cutting edge in the industry. With our large client base, we are the first ones to know when markets harden and when new markets emerge. We understand the frustration of last minute increases and restricted coverages 2 days prior to renewal. We also understand your frustration when an uncontrolled shock loss occurs once and you receive the uncertainty of a cancellation notice. NHI underwrites, competes, shops, and places this risk each and everyday. This allows us to offer multiple options under any circumstance well in advance of the renewal. We will take care of the risk under any scenario, leaving you to focus on your operations.
Servicing - NHI is more than an insurance agent for our clients; we become an asset to any company, especially when a loss occurs. It is precisely during the claims process where a real partnership with our clients is developed and long lasting relationships are cultivated. We will have an adjuster on-site reviewing losses no more than 24 hours of it being reported. Our team is available 24-7-365 with our clients having direct access to our principals. We promptly work to complete endorsement requests immediately upon receipt as well as certificate production for your owners, lenders, and additional insureds.
Flexibility - We never force our clients into boiler plate programs. We will listen and develop an understanding of your organization, identifying those specific concerns and needs that must be addressed, before selecting the risk management strategy for your organization. We can work with direct and layered options depending on the coverage needs and price sensitivities that may exist. We also offer premium financing options because we understand how important your bottom line truly is.